Home > Buying Tickets > Accessibility


The House Staff is available to assist patrons with disabilities.

Wheelchair Access

  • Wheelchair accessible (and companion) seats for Broadway In Boston shows are available through the Box Office or by calling Ticketmaster at 1.800.982.2787.
  • Wheelchair accessible (and companion) seats for Boston Ballet shows please call 617.695.6955.

Accessible bathrooms are available by elevator access in the Lower Lobby and the Mezzanine Lobby.

Hard of Hearing

The theatre is equipped with an infrared sound enhancement system. Headsets are available at no extra charge in the main lobby. ASL and Open-Captioned performances are scheduled for most Broadway productions. Please click here: http://boston.broadway.com/accessible_services/ to purchase and for a full schedule of these performances.

Any additional questions please contact ADABoston@BroadwayInBoston.com.

Low Vision

Seating for patrons with Low Vision is available on-line at Ticketmaster.com for all theatrical events or by visiting the Boston Opera House Box Office.


During ASL Interpreted performances, qualified Interpreters convey the story, dialogue and other elements to patrons who are Deaf and Hard of Hearing. ASL section seats are available in the orchestra, permitting patrons to see both the stage and the Interpreters simultaneously.

For all non-theatrical and non-ballet performances, Patrons requiring interpreting services for concerts or events should contact the Boston Opera House at info@bostonoperahouse.com with the language of ASL Request in the subject of the email. Requests by ticket patrons are required at minimum 2 weeks prior to the show date

Aladdin - Saturday, July 14, 2018 at 2:00PM     Buy Tickets

Book of Mormon - Saturday, August 25, 2018 at 2:00PM     Buy Tickets


During Open Captioned Performances, an electronic text display is placed to the side of the stage which shows what the performers are saying and singing while also describing any sound effects on stage for our Deaf and Hard of Hearing Patrons. For more information on Open Captioning services provided by C2Net, Click Here.

Aladdin - Saturday, July 7, 2018 at 2:00PM

    Buy Tickets

Book of Mormon - Saturday, August 18, 2018 at 2:00PM

    Buy Tickets


During these performances, a specially trained describer will narrate what is happening on stage during pauses in dialogue. The describer uses a headset and microphone while our Visually Impaired patrons listen through an earpiece receiver.

Aladdin - Sunday, July 8, 2018 at 1:00PM

    Buy Tickets

Audio Described - Sunday, August 19, 2018 at 1:00PM

    Buy Tickets

Other Disability Access accomodations at the Boston Opera House include wheelchair seating, infared assisted listening, Braille programs and large print programs.

Boston Opera House Grand StaircaseBoston Opera House Orchestra Seating